FAQ

What is GeneTests' mission?

GeneTests promotes the appropriate use of genetic testing and its use in diagnosis, management, genetic counseling, and personal decision-making by providing current, easy to access information on test availability.

Is GeneTests free?

Yes, GeneTests will continue to be freely available to all users. Laboratories will not be charged to list their tests, and clinics will not be charged to list their services.

What are GeneTests policies regarding revisions and annual laboratory and clinic updates?

Laboratories and clinics are able to revise their data at any time.

What are GeneTests policies regarding information about diseases and genes?

The GeneTests staff will continue to review and edit information about diseases and genes to adhere to universal standards (when available) and to assure internal consistency of information.

How can I suggest improvements for the new GeneTests site?

Please email us at genetests@genetests.org.

Are GeneTests web site inquiries handled by genetic counselors?

Yes, all calls and emails will be answered by GeneTests genetic counselors.

Still have questions?

Please email us at genetests@genetests.org or click on "Contact Us" on www.GeneTests.org.

If you have any questions please email (genetests@genetests.org) or call us (888-729-1204; M-F, 9am-5pm EST).